09 415 0376

Albany, Auckland

©2015 HR Matters

ARE YOU LOOKING FOR...

SALES GROWTH TRACKER

GREATER

CUSTOMER RETENTION

We custom build our Sales Growth Tracker to be focused on building customer retention through your staff

If your business is customer and/or service driven, an independent understanding of your business goals, vision and values with analysis on how your staff perform these and interact with your customers is essential. 

HR Matters reviews your business goals, job descriptions, brand standards, processes and policies. We then provide feedback on the opportunities for your staff and business to improve its performance with customers, and your business process & policies to ensure an effective outcome is delivered for your business. 

Jake and our productivity team have delivered over 8,000 Human Resource/Customer Experience Audits for customer and/or service driven businesses of all scales and sizes, including retail chains of 55+ stores.

We enjoy working with small or large businesses to get the most from your team and to drive the best customer satisfaction known to your industry. 

"LETS GET THE MOST OUT OF YOUR

PEOPLE AND PROCESSES"

81%

of satisfied customers are more likely to do business with you again if they have a positive experience

Interested to find out more? Contact us today!